Staying connected in Guatemala is easy and affordable thanks to its competitive mobile market. Whether you are traveling to Antigua, Lake Atitlán, Tikal, Flores, or Guatemala City, the country’s two major operators — Tigo and Claro (which now includes the former Movistar network) — offer reliable prepaid SIM cards, unlimited social-media packages, large data bundles, and tourist-friendly plans. This guide covers everything you need to know before you buy a SIM card in Guatemala, including prices, coverage, best operator comparisons, biometric registration rules, unlimited packages, and where to buy SIMs.
Basics: How Prepaid SIM Cards Work in Guatemala
Prepaid SIM cards in Guatemala are the most popular option for short-term visitors because of:
- Low prices
- Fast activations
- Large data bundles
- Social-media unlimited plans
- Wide availability
You only need:
- Unlocked smartphone
- Passport (required for SIM registration)
Official Websites of Guatemalan Mobile Operators
| Operator | Website |
|---|---|
| Tigo Guatemala | https://www.tigo.com.gt |
| Claro Guatemala | https://www.claro.com.gt |
Both websites allow customers to check offers, recharge, activate plans, and download mobile apps.
Availability & Where to Buy SIM Cards in Guatemala
You can buy prepaid SIM cards at:
- Official Tigo or Claro stores
- Convenience stores (Super24, Pronto, La Torre)
- Shopping malls
- Street kiosks
- Airports (prices usually higher)
- Phone repair & accessory shops
- Local markets
The best place for tourists: official operator stores, because:
- Registration is done correctly
- Plans are activated instantly
- SIM price is lower
Network Frequencies in Guatemala
Understanding frequencies helps ensure your phone is compatible.
| Technology | Frequency |
|---|---|
| 2G | 850 / 900 / 1900 MHz |
| 3G (UMTS) | 850 / 1900 MHz |
| 4G/LTE | 850 MHz (Band 5), 1900 MHz (Band 2) |
Most international smartphones (Samsung, iPhone, Xiaomi, Pixel) work without issues.
Coverage & Internet Speed
Tigo Coverage
- Considered the best coverage nationwide
- Strong 4G in Guatemala City, Antigua, Quetzaltenango, Cobán, Petén, and tourist areas
- More towers in rural and mountain regions
Claro Coverage
- Excellent 4G in major cities
- Slightly weaker than Tigo in rural zones
- Former Movistar network integrated into Claro
Internet Speeds
- Average 4G speeds: 10–35 Mbps
- In cities: up to 50 Mbps
- Rural areas: 3G or slower
For travelers moving between cities and remote tourism zones, Tigo is the best choice.
At a Glance Comparison: Tigo vs Claro
| Feature | Tigo Guatemala | Claro Guatemala |
|---|---|---|
| Coverage | ★★★★★ Best nationwide | ★★★★☆ Very good in cities |
| Speed | Fast & stable 4G | Good 4G, occasional drops |
| Prices | Affordable | Very affordable |
| Social Unlimited | Good | Excellent (more options) |
| Tourist friendliness | Excellent | Excellent |
| eSIM | Via third-party providers | Via third-party providers |
Best for tourists:
- Tigo, if you need strong coverage everywhere
- Claro, if you want more social-media bundles
Biometric SIM Card Registration
Guatemala legally requires:
- Passport for SIM registration
- Full name + passport number added to operator’s records
Registration takes 2–5 minutes at the store.
Street sellers may not complete registration properly — avoid buying from unverified vendors.
Device Registration (IMEI)
Tourists do not need full IMEI registration unless staying long-term.
Phones from abroad work instantly once the SIM is activated.
Mobile Apps (Official)
| Operator | App Name | Download Links |
|---|---|---|
| Tigo Guatemala | Mi Tigo App | Google Play / App Store |
| Claro Guatemala | Mi Claro App | Google Play / App Store |
Apps allow:
- Top-ups
- Package activation
- Balance checking
- Viewing remaining data
PREPAID SIM CARD PRICES IN GUATEMALA
| Item | Price (GTQ) | Price (USD) |
|---|---|---|
| SIM Card (Tigo) | 10–25 GTQ | $1–$3 |
| SIM Card (Claro) | 10–25 GTQ | $1–$3 |
| Average Data Package | 30–100 GTQ | $4–$13 |
TIGO GUATEMALA – Prepaid Plans
Unlimited Data Packages Tigo SIM
| Price | Data / Validity |
|---|---|
| 10 GTQ | 450 MB + Unlimited WhatsApp (1 day) |
| 15 GTQ | 1.5 GB + Unlimited WhatsApp (2 days) |
| 20 GTQ | 2 GB + Unlimited WhatsApp (3 days) |
| 35 GTQ | 4 GB + Unlimited Social + Calls (7 days) |
| 60 GTQ | 6 GB + Unlimited Social (15 days) |
| 150 GTQ | 12 GB + Unlimited Social + Calls (30 days) |
Tigo Feature Packages (Combo Packs)
| Price | Benefits |
|---|---|
| 5 GTQ | 400 MB (1 day) |
| 10 GTQ | 1 GB (2 days) |
| 15 GTQ | 1.6 GB (3 days) |
| 30 GTQ | 3.3–4.5 GB (7 days) |
| 50 GTQ | 5–6.5 GB (15 days) |
| 99–120 GTQ | 10–13 GB (30 days) |
Tigo Social-Media Apps Included
| App | Included? |
|---|---|
| ✔ Unlimited | |
| ✔ Unlimited | |
| ✔ Unlimited | |
| TikTok | ✔ Some plans |
| Messenger | ✔ |
| ✔ |
Data-Only SIM Packages Tigo
| Price | Data | Validity |
|---|---|---|
| 10 GTQ | 1 GB | 2 days |
| 30 GTQ | 4.5 GB | 7 days |
| 50 GTQ | 6.5 GB | 15 days |
| 99 GTQ | 10 GB | 30 days |
Prepaid Add-Ons (Data Only) Tigo
| Price | Add-On | Validity |
|---|---|---|
| 5 GTQ | 400 MB | 1 day |
| 10 GTQ | 1 GB | 2 days |
| 15 GTQ | 1.6 GB | 3 days |
CLARO (INCLUDING MOVISTAR) – Prepaid Plans
Unlimited Data Packages Claro
| Price | Benefits |
|---|---|
| 10 GTQ | 650 MB + Unlimited Social + Calls (1 day) |
| 15 GTQ | 2 GB + Unlimited Social + Calls (2 days) |
| 20 GTQ | 2.5 GB + Unlimited Social + Calls (3 days) |
| 30 GTQ | 4 GB + Unlimited Social + Calls (7 days) |
| 50 GTQ | 6 GB + Unlimited Social + Calls (15 days) |
| 100 GTQ | 10 GB + Unlimited Social + Calls (30 days) |
Claro Mobile Feature Packages
| Price | Data / Validity |
|---|---|
| 5 GTQ | 300–500 MB (1 day) |
| 15 GTQ | 1 GB (3 days) |
| 30 GTQ | 2–3 GB (7 days) |
Claro Social-Media Apps Included
| App | Unlimited? |
|---|---|
| ✔ | |
| ✔ | |
| ✔ | |
| TikTok | ✔ |
| Snapchat | ✔ |
| ✔ |
Data-Only SIM Claro
| Price | Data | Validity |
|---|---|---|
| 15 GTQ | 1 GB | 3 days |
| 30 GTQ | 3 GB | 7 days |
| 50 GTQ | 5 GB | 15 days |
| 100 GTQ | 10 GB | 30 days |
Claro Add-Ons (Data Only)
| Price | Add-On | Validity |
|---|---|---|
| 5 GTQ | Social-media unlimited | 1 day |
| 15 GTQ | Social unlimited | 3 days |
| 30 GTQ | Social unlimited | 7 days |
MOVISTAR GUATEMALA (Now Integrated Into Claro)
Although Movistar stores may still appear in some areas, all packages now run on Claro’s network.
Below is the legacy Movistar pricing (still honored in some locations):
Movistar Unlimited Data
| Price | Data / Social | Validity |
|---|---|---|
| 10 GTQ | 500 MB + Social | 1 day |
| 20 GTQ | 2 GB + Social | 3 days |
| 50 GTQ | 6 GB + Social | 15 days |
| 100 GTQ | 10 GB + Social | 30 days |
Feature Packages Movistar
| Price | Data | Validity |
|---|---|---|
| 5 GTQ | 300 MB | 1 day |
| 15 GTQ | 1 GB | 3 days |
| 30 GTQ | 2 GB | 7 days |
Movistar Data-Only SIM
| Price | Data | Validity |
|---|---|---|
| 15 GTQ | 1 GB | 3 days |
| 50 GTQ | 5 GB | 15 days |
How to Check Your SIM Number
Tigo
- Dial: *255#
- Or check in the Mi Tigo app
Claro
- Dial: *5# or *264#
- Or via Mi Claro app
Tourist SIM Cards
Guatemala does not have official “tourist-only” SIMs, but you can easily use:
- Tigo prepaid SIM
- Claro prepaid SIM
Both provide:
- Low-cost internet
- Unlimited social apps
- Flexible durations
Digital eSIM Providers for Guatemala
Ideal for tourists who prefer instant activation.
Top eSIM options:
- Airalo
- Holafly
- Nomad
- SimOptions
Typical eSIM packages:
| Price | Data | Validity |
|---|---|---|
| $4–$6 | 1 GB | 7 days |
| $9–$12 | 3 GB | 15 days |
| $19–$22 | 5 GB | 30 days |
Note: These are data-only, no local number.
Other Connectivity Options
- Pocket WiFi (expensive, not recommended)
- Public WiFi (slow and insecure)
- Hotel WiFi (quality varies)
Best option for visitors: Tigo or Claro SIM + occasional top-ups.
Activation Process
- Insert SIM
- Provide passport for registration
- Restart phone
- Choose package (via USSD or app)
- Internet works instantly
Activation usually takes 2–3 minutes.
How to Check the Remaining Balance
Tigo
- Dial: *256#
- Or send “SALDO” to 256
- Mi Tigo App
Claro
- Dial: *5# or *264#
- Mi Claro App
Helpline / Customer Support Numbers
| Operator | Helpline |
|---|---|
| Tigo | 147-100 or 2428-0000 |
| Claro | 147 or 2420-1414 |
How to Top-Up (Recarga) in Guatemala
“Tigo Money” and “Claro Recarga” are available everywhere:
- Convenience stores
- Supermarkets
- Gas stations
- Kiosks
- Apps
- Online banking
Say: “Quiero hacer una recarga”
Then give:
- Your phone number
- Amount to top up
Conclusion
Buying a prepaid SIM card in Guatemala is cheap, simple, and essential for smooth travel. Tigo offers the best national coverage and reliable 4G speeds, making it ideal for travelers exploring remote areas, while Claro provides excellent social-media unlimited plans and competitive combo packages. Whether you choose a physical SIM or a digital eSIM, staying connected in Guatemala is affordable and effortless.